Terms and Conditions for Use of Nature and Alchemy Website

Last Updated and Effective as of: 17th March 2026

Welcome to https://www.natureandalchemy.com. The https://www.natureandalchemy.com/ website (the "Site") is comprised of various web pages operated by Nature and Alchemy, LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, and products. By accessing or using this website, you agree to be bound by these Terms. Please read these terms carefully and keep a copy of them for your reference. If you do not agree, please do not use the website.

https://www.natureandalchemy.com is an e-commerce website about skincare products.

1. Use of the Website

Visiting https://www.natureandalchemy.com/ or sending emails to Nature and Alchemy, LLC. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations

• Infringe upon the rights of others

• Attempt to gain unauthorized access to any part of the website

• Introduce malicious code, viruses, or harmful material

2. Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information

• Maintain the confidentiality of your login credentials

• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts at our discretion.

Nature and Alchemy does not knowingly collect, either online or offline, personal information from persons under the age of 18. If you are under 18, you may use https://www.natureandalchemy.com/ only with permission of a parent or guardian.

3. Products and Pricing

• All product descriptions and prices are subject to change without notice.

• We strive for accuracy but do not guarantee that product descriptions or pricing are error-free.

• In the event of an error, we reserve the right to cancel or refuse orders.

4. Orders and Payments

• By placing an order, you agree to provide current, complete, and accurate purchase information.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

• Payment must be received before order acceptance.

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed.

• We are not responsible for delays caused by carriers or external factors.

• Risk of loss transfers to you upon delivery.

6. Returns and Refunds

• All our products are made in small batches and hand packaged to ensure the highest quality is maintained, therefore returns or exchanges will not be offered for the reason of general dissatisfaction.

• We will replace any damaged or defective items immediately. If your order is missing a product, contains a damaged or defective item, please email us a detailed note with photographic evidence at info@natureandalchemy.com within 48 hours of receipt of product delivery.

7. Intellectual Property

• All content on this website—including text, graphics, logos, images, and software—is the property of Nature and Alchemy, LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without permission.

• You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.

• You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

8. User Content

If you submit reviews, comments, or other content:

• You grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.

• You are responsible for ensuring your content does not violate any laws or rights.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages.

• Our total liability shall not exceed the amount paid by you for the product or service.

11. Disclaimer of Warranties

The website and all content are provided “as is” and “as available” without warranties of any kind, either express or implied.

12. Indemnification

• You agree to indemnify and hold harmless www.natureandalchemy.com, its affiliates, and employees from any losses, costs, claims, damages, or expenses arising from your use of the website or violation of these Terms.

• Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted.

• The parties agree that a party may bring claims against the other only in each’ individual capacity and not as a plaintiff or class member in any putative class, collective and/or representative proceeding, such as, in the form of a private attorney general action against the other. Further, unless both you and Nature and Alchemy, LLC agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13. Termination

We reserve the right to terminate or suspend your access at any time, without notice, for conduct that violates these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Texas and/or United States, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: info@natureandalchemy.com

• Address: 1105 Candlewood Trail, Irving, TX 75063

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.